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Frequently Asked Questions

Here you will find answers to the most frequently asked questions about our 100% beeswax candles.

What are beeswax candles?
Beeswax candles are made from 100% natural beeswax, ensuring a clean and long-lasting burn. Our candles also have a cotton wick and sustainable packaging.
Why choose beeswax?
Beeswax candles are not only sustainable, but they also have a wonderful, natural scent and don't emit any harmful substances, compared to other candles made from paraffin.
How long do beeswax candles burn?
Our beeswax candles burn up to 50% longer than regular paraffin candles. The exact burn times for each candle can be found on our products page.
Are the candles safe for children and pets?
Yes, our beeswax candles are safe for children and pets because they're made with natural ingredients. However, please always supervise when candles are burning.
Can I give the candles as a gift?
Absolutely! You can order our candles as a gift with a personalized compostable card featuring wildflower seeds.
How do you get the beeswax?
The beeswax comes from beekeepers who have been keeping bees for three generations. They do this naturally. The hives are made of hollowed-out wood, and the surrounding flowers and plants are not sprayed.
Are Naturalum candles also available in stores?
Naturalum candles will soon be available in various stores. Keep an eye on the website for updates!
How does it work if I want to return a product?
Personalized products cannot be returned, but non-personalized products can. Defective products can always be returned. For specific details, please visit the returns page.